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Ashforte
Claims & Dispute Support — Sub-Service

DAB, DAAB, mediation, arbitration — contractor-side commercial and technical support.

Dispute Adjudication Board and Dispute Avoidance/Adjudication Board submission preparation, mediation support, expert witness liaison, and arbitration and litigation support. Commercial and technical support to the contractor's legal team through formal dispute proceedings.

What this service is

Dispute Escalation Support — the discipline behind it.

When a dispute cannot be resolved through direct commercial negotiation or Employer's Representative determination, the contract's escalation pathway typically directs the parties to a DAB, DAAB, mediation, arbitration or — less commonly — litigation. Each of these mechanisms has its own procedural requirements, evidential standards and strategic considerations.

Ashforte does not act as legal counsel and does not appoint itself as independent expert on its own clients' disputes. Our role in dispute escalation is commercial and technical support to the contractor's legal team: assembling the evidence base, drafting position papers, quantifying claim and defence positions, supporting expert witnesses, preparing hearing bundles, and coordinating the contractor's internal team through the process.

This role is where the record discipline built up through Ashforte's earlier work — contract management, notice discipline, claim preparation — pays off most directly. The evidence base is already structured. The claim positions are already substantiated. The dispute doesn't require reconstruction from scratch under time pressure.

Delivered the Ashforte way

This service is delivered as part of Ashforte's shared senior capability model. Recurring workstreams run to standardized procedures. Senior review sits over every output. Applied consistently across one project or across your full portfolio — at materially lower cost than staffing the equivalent capability separately on each job.

When contractors bring us in

The trigger signals for dispute escalation support.

Most engagements begin at one of these trigger points. If any of them match your situation, the Initial Commercial Risk Assessment is usually the fastest way to establish scope.

  • 01A dispute is being referred to DAB, DAAB or equivalent.
  • 02Mediation is scheduled and position papers need preparation.
  • 03Expert witnesses are being appointed and require technical support.
  • 04Arbitration proceedings are commencing and commercial support is needed alongside counsel.
  • 05The contractor's internal team lacks capacity to support formal proceedings.
  • 06A prior dispute submission was insufficient and needs reinforcement.
Scope of work

What's actually delivered.

The scope below is illustrative — every engagement is shaped around the contractor's specific project, contract form and commercial exposure. Any element can be scoped standalone or bundled with adjacent workstreams.

01

DAB / DAAB

  • Submission preparation
  • Statement of Case drafting
  • Statement of Defence drafting
  • Response and reply drafting
  • Hearing preparation
02

Mediation

  • Position paper drafting
  • Interest-based framework
  • BATNA analysis
  • Package structuring
  • Settlement framework support
03

Arbitration / Litigation

  • Evidence base preparation
  • Witness statement support
  • Expert witness liaison
  • Bundle preparation
  • Hearing support
Typical outputs

Documented. Defensible. Delivered.

Every engagement produces a defined set of tangible outputs. The client keeps everything — records, templates, dashboards, procedures. Ashforte's role is to build the discipline; the client's role is to run it.

  • 01
    Formal submission documents for the dispute mechanism.
  • 02
    Consolidated evidence pack organized for tribunal access.
  • 03
    Position paper for negotiation or hearing.
  • 04
    Witness statement support and drafting assistance.
  • 05
    Expert witness liaison and technical support pack.
  • 06
    Hearing bundle and cross-examination preparation support.
  • 07
    Commercial analysis of counter-party positions.
  • 08
    Post-hearing analysis and follow-up support.
Engagement

Scoped for the situation. Sized for contractor economics.

Dispute escalation work is usually delivered as project-embedded senior support, working alongside the contractor's legal team through the duration of proceedings. Fixed-fee scoping is possible for defined-scope submissions (single Statement of Case, single expert witness support engagement), but full dispute engagements typically require flexible scoping given procedural unpredictability.

FAQ

Common questions.

Do you replace our legal counsel?

No. Legal counsel handles legal strategy, formal advocacy, and privileged legal advice. Ashforte handles the commercial and technical support — evidence assembly, quantum, delay analysis, position papers, and coordination of the contractor's internal team. The two roles are complementary and clearly distinct.

Can you act as independent expert witness on our matter?

No — where we've been working with the contractor on the underlying claim or contract, we cannot then act as independent expert on that same matter. Independence requires exactly that. On such matters, we work in a claims consultant role supporting the contractor and their independently-appointed expert witness. We can act as independent expert on unrelated matters where we have no prior involvement.

Next step

Discuss dispute escalation support for your project.

Every engagement starts with a scoping conversation. Reach out with the specifics of your situation — live project, contract form, current pressure — and we'll set up the right first step.

Start the conversation